Privacy Policy
Introduction
At VIDSCOOP LIMITED ("we," "us," "our"), we are dedicated to safeguarding the privacy of our users. This policy explains how we collect, use, store, and protect personal data in line with the UK GDPR and the Data Protection Act 2018. By using our website and services, you agree to the practices set out in this policy.
Data Collection
- Personal Information: Includes names, contact details (such as phone numbers and email addresses), and postal addresses.
- Health Information: When relevant to care provision, we may collect information on health conditions, treatment history, and care needs.
- Technical Data: Such as IP addresses, browser types, and cookie data collected via our website to enhance user experience.
- We gather data directly through forms submitted on our website, phone calls, email correspondence, and cookies.
Use of Data
- Service Provision: To deliver requested services, including tailored care plans and support.
- Service Improvement: To enhance our website, services, and user experience.
- Marketing and Communication: With your consent, we may use your contact details to send updates and information about our services
- Third-Party Sharing: We may share data with trusted third parties for specific purposes, including healthcare providers involved in your care, payment processors, and legal authorities as required by law.
Data Security
- Data Encryption: Sensitive data is encrypted both during transmission and at rest.
- Access Controls: Access to personal data is restricted to authorised staff members who require it to perform their duties.
- Regular Security Audits: We conduct audits to keep our data security protocols current and effective.
- In the event of a data breach, we will notify affected individuals and relevant authorities promptly, as required by law.
Cookies
- Necessary Cookies: Essential for website functionality.
- Analytics Cookies: Help us understand user interactions with our site.
- Preference Cookies: Store user preferences for a personalised experience.
- You can manage cookie settings via your browser or adjust preferences when prompted on our site.
Changes to the Policy
We may update this Privacy Policy to reflect changes in our practices or applicable legal requirements. Updates will be posted on this page, and significant changes will be communicated directly to users when required.
Contact Information
For any questions or concerns about your data or this policy, please contact us at:
Compliance and Legal Advice
This policy is designed to comply with the UK GDPR and the Data Protection Act 2018. For further guidance or to ensure full compliance with all relevant laws, consulting a legal professional is recommended.
We are committed to delivering personalised, compassionate care that prioritises our clients' dignity, comfort, and unique needs. Our services are built on unwavering standards of kindness, respect, and quality. With a reliable and culturally sensitive approach, we ensure every client feels valued and respected in their own home environment.
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Services we offer
Home Transition Support
Companionship & Social Support
Domestic Assistance
Personal Care
Respite Care
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Contact Details
Address:
Unit 8, Northgate Industrial Park ,
Collier Row Road, Romford,
England, RM5 2BG
Phone :
0170 857 8389
CRN :
13419338
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